FREQUENTLY ASKED QUESTIONS

Will I need to hire an electrician?


Standard household electrical outlets are 120 volts. Most are rated at 15 amps and some, like bathrooms or kitchens, may be rated at 20 amps.Our HALO-IR (1-2 person) runs off of a standard 110 outlet, 15 amps. The HALO-IR (2-3person), runs off of a standard 110, but requires 20 amps. Please review the specification for the model you are interested in to see the electrical requirement.




What is the optimum infrared frequency for the HALO-IR?


The infrared frequency of the far infrared heater, in the HALO-IR, is determined by the surface temperature of the heater itself. The lower the surface temperature of the heater, the longer the infrared wave and the more beneficial the infrared heat will be. The large True Wave™ far infrared heaters run at an optimal 180-200°F surface temperature producing exceptional quality far infrared heat. This means our heaters produce the majority of the infrared heat in the vital wave range of 6 to 12 microns with a good portion of wavelengths at 9.4 microns, the optimal absorption range of far infrared by the human body. True Wave™ heaters combine the high infrared output of ceramic with long wave carbon infrared heat to produce the most effective infrared heaters available True Wave™ Full Spectrum infrared heaters are powerful 500 watt heaters that produce near, mid and far infrared. Adding in full spectrum therapy to your HALO-IR, will enhance the benefits of our far infrared heaters. You will get more benefit faster in a full spectrum infrared sauna.




What about EMF & ELF?


Your health and safety are our number one focus. True Wave™ far infrared and full spectrum infrared heaters are the most effective and safest infrared heaters available. This modality of Infrared Sauna® models are the only ONLY infrared sauna that cancels out both EMF and ELF. Electromagnetic Fields (EMF) are energy waves with frequencies below 300 hertz or cycles per second. Extremely low frequency (ELF) are the electric fields with frequencies from 3 to 30 hertz. The HALO-IR, offer the lowest and safest EMF and ELF levels of any infrared sauna on the market, bar-none. The EMF levels in your HALO-IR, will be mostly below 1mg when tested directly on the heater itself. Where you sit in the HALO-IR, the EMF levels are virtually 0mg. The ELF levels are 3 – 5 times below the threshold of concern. All of the competitors in the sauna industry, are over 20 times above the threshold of concern.




What is the HALO-IR Made of?


North American Basswood is a “white” wood with a yellow to whitish color. Basswood has a very dense cellular structure making it stronger, more stable and sweat resistant. It is also resistant to cracking and splitting. Basswood is also considered hypoallergenic. It has almost no odor and is one of the only woods not considered a “sensitizer” for people with Multiple Chemical Sensitivities




How do I maintain and clean my HALO-IR?


The HALO-IR requires very little cleaning, and there are no regular maintenance tasks or parts to replace for the enclosure itself, and minimal maintenance and cleaning for the halogenerator. Infrared provides dry heat; the only moisture produced is from your own perspiration. The enclosed cabins keep out dust and dirt. The ceramic compound in the True Wave heaters naturally produces a lot of negative ions that help purify the air. Treat the exterior like any piece of fine furniture. You can occasionally wipe the interior down with a sauna cleaner or make one of your own. Use a moist towel – don’t spray directly onto the heater panels. To make your own: A few drops of a high quality essential oil in water (examples are Tea Tree, Eucalyptus, Arborvitae, Lavender, Lemon); a solution of 1T baking soda and water. • It is best to have the guest sit on a towel/robe on the bench and a towel underneath their feet. • If you notice excess moisture after a session, you can wipe off any excess perspiration with a moist cloth or crack the door or roof vent and keep the sauna running for a few minutes. A dry cloth is best for the glass. • You can also order a waterproof bench pad. • Use your vacuum hand attachment if you want to clean dust or debris from your HALO-IR. • Perspiration stains don’t affect your sauna’s performance. If you eventually get perspiration stains that you would like to remove it’s easily done by lightly sanding.




Is infrared heat safe?


Infrared heat is completely safe and all objects give off and receive infrared heat. In fact, it is so safe, hospitals use similar heaters to warm newborns. Infrared is a part of nature and essential for life.




Is Halotherapy safe?


Yes. Halotherapy is a completely drug-free treatment, safe for of all ages. Depending on the age and treatment goals, session times and concentration levels may be adjusted. Please consult your physician with any concerns.